Privacy Policy

Last Updated: 09/10/2025

This Privacy Policy describes how Citeful ("we", "us", or "our") collects, uses, and shares your personal information when you use our AI search audit services.

1. Information We Collect

We collect information you provide directly to us, including:

Email address
Website URL for analysis
Industry information
Payment information (processed securely through Stripe)
Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

Provide and deliver our AI search audit services
Process your payments
Send you audit results and related communications
Improve and optimize our services
Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with:

Service providers who assist in our operations (e.g. Stripe for payments)
Law enforcement or regulatory authorities when required by law

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Audit results are stored for [retention period] unless you request deletion.

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Opt-out of marketing communications
Lodge a complaint with a supervisory authority

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve user experience and analyze usage patterns. You can control cookies through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

[email protected]